A ride for now.
A plan for later.
Request local rides in Bloomington–Normal through the rider portal or Android Rider app.
Staffed support: Monday–Saturday, 6 AM–6 PM Central Time. A submitted request is not a confirmed ride; check your assignment and trip status.
RideNow
For a ride when a driver is available. Use the options currently shown in the portal or app and review your pickup, destination, and price before submitting.
RideLater
Plan a ride ahead of time using the dates and times offered. Review each outbound and return leg separately; a return ride is not assumed. Complete required payment setup and trip consent, then check for a driver assignment.
RideWeekly
For recurring transportation needs. Provide the days, pickup times, route, and return needs for review. Review the proposed schedule, pricing, payment requirements, and cancellation terms before accepting. Sending a request does not reserve a driver.
Temporary backup booking
If the portal or app gives you trouble, Square appointments and confirmed text requests remain temporary backup options during our transition. Check existing requests first and use one channel per trip to avoid duplicate bookings. Phone calls and voicemail are for support, not ride booking.
The iOS Rider release is being published; the web portal is available in the meantime.
-Rides Powered By Neighbors
Service is only available in Bloomington-Normal Illinois and some surrounding towns.
Lets Ride!
Please Select A Ride Option Below:
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Request an on-demand rideshare immediately!
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Request a rideshare hours in advance same day or up to 48 hr (2-days max)!
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Request weekly subscription rides up to 7 days a week, without the need to interact with our booking software on a daily basis.
Important: Requests without completed payment details may not be dispatched. This helps protect our independent drivers’ time and ensures fair use of the platform.
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Neighborly Rideshare operates as a software-driven driver-matching platform that connects community members with qualified, independent rideshare drivers. While we do not provide transportation services ourselves, our appointment-based system reliably matches riders with available local drivers, supporting both convenience and community-centered mobility within the areas we serve.
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Neighborly Rideshare uses a time-based pricing model to calculate the rider’s cost for each trip. These platform rates apply to all ride requests unless a driver elects to offer a customized rate.
Simple, Transparent Pricing!
Morning Rate: 6 AM - 6 PM
$1.07 per minute
Evening Rate: 6 PM - 12 AM
$1.17 per minute
Overnight Rate: 12 AM - 6 AM
$1.27 per minute
Minimum Rate: 6 Minutes and Under
$6.42
minimum
Pricing is automatically calculated by the software based on the estimated ride duration using Google Maps.
Independent drivers who accept ride assignments through the platform agree to these standard rates unless they choose to provide an alternative offer.
Wait-Time, Late Cancellation, Same Day Reschedule, and No-Show Fees May Apply
Payments We Accept
We Accept All Major Credit and Debit Cards via:
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All payments for rides booked through the Neighborly Rideshare platform must be completed electronically through the app or system.
Cash is not accepted for platform-arranged trips.Cash tips are accepted.
Where We Connect Drivers and Riders
Below are the areas where ride requests can be made through our platform:
Towns Within ~15 Minutes of Bloomington-Normal:
• Downs
• Towanda
• Hudson
• Carlock
• Heyworth
• Lexington
• Danvers
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Neighborly Rideshare does not operate as a transportation provider in these towns.
Independent drivers using the platform may choose to accept ride requests to and from these locations.Requests outside Bloomington-Normal or the listed areas are not currently supported.
As our independent driver network grows, the areas where ride requests can be made may expand in the future. Stay tuned for updates!
FAQs
Where does Neighborly Rideshare provide service?
Neighborly Rideshare’s platform connects riders with independent drivers within Bloomington-Normal
Does Neighborly Rideshare travel to other outside cities and towns?
Ride requests outside the listed areas cannot currently be matched through our platform. Here’s the list:
Bloomington, Normal, Kappa, Hudson, Towanda, Downs, Heyworth, McLean, Sanford, Danvers, Lexington and Carlock,
How do I have the best experience with Neighborly Rideshare?
We highly recommend that customers be proactive with booking rides on our service. If you're booking for work, school, or appointments; Ride Later and Ride Weekly service is our most reliable and efficient services.
Does Neighborly Rideshare rent out vehicles?
Unfortunately not at this time.
Do you accept cash payments?
Neighborly Rideshare does not accept or process cash for platform-arranged trips. All payments must be completed electronically for security and compliance. Drivers are independent contractors and may conduct their own business outside the platform at their discretion.
Is Neighborly Rideshare safe?
All independent drivers undergo background screening and driving record checks before being approved to accept trips through the platform.
Customer Reviews
“I love riding with this Rideshare! The drivers are excellent and they always get you where you need to go on time. I am so glad we have this convenience in our town and no longer have to take Uber or Lyft! I would recommend Neighborly Rideshare to everyone and excited to see this company grow!”
“Great customer service! Always on time and very reliable. Very friendly. Doesn’t rush if you don’t come right out. You will always have a ride, especially if you book in advance.”
“Ever since it was started in January 2023, Neighborly Rideshare has shown to be one of the best rideshare companies around. My first ever ride with Tristan sealed the deal of never having to use Uber again. With nice service, a nice fleet of vehicles , smooth rides, and a warm welcome every time you get in the car, Neighborly Rideshare is my definite go-to! 10/10 no doubt trying again!”
Hour Of Operations
Online Booking Hours
Monday–Sunday
6 am–10 pm
Official Support Phone #
(833) 443-2863
Office Location
501 North Main Street Suite 7
Bloomington Illinois, 61701