Understand your fare.
Plan your next ride.
Learn how platform pricing works before you request a ride.
$1.07 per minute
6:00 AM–6:00 PM
$1.17 per minute
6:00 PM–midnight
$1.27 per minute
Midnight–6:00 AM
These are the platform rates currently published by Neighborly Rideshare. Rate windows describe pricing; they do not guarantee driver availability or operating hours.
How your fare is calculated
Standard fares use estimated ride duration from Google Maps and the applicable per-minute rate, subject to the minimum fare. Applicable fees or a specific route offer may affect your total. Independent drivers may offer an alternative rate.
Review the price and applicable charges provided for your request before confirming. A pricing estimate does not reserve a ride or confirm driver availability.
Choose the ride option that fits your plans
If a Big Deal discount is offered for your route, review its eligibility, offer period, and cancellation conditions before accepting. Discounts are offer-specific and are not automatic for every weekly request.
Fees & payments
Waiting time, late cancellation, same-day rescheduling, and no-show fees may apply. Check the applicable amounts and conditions for your request.
Platform-arranged rides require electronic payment. Cash is not accepted for the fare; cash tips are accepted.
An estimate for your route.
The online fare estimator is not available yet. Once connected, you’ll be able to enter your trip details in the ride-request portal and continue from your estimate to a request.
No estimate or ride request is created by this button.
View our service area →
-Rides Powered By Neighbors
Service is only available in Bloomington-Normal Illinois and some surrounding towns.
Lets Ride!
Please Select A Ride Option Below:
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Request an on-demand rideshare immediately!
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Request a rideshare hours in advance same day or up to 48 hr (2-days max)!
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Request weekly subscription rides up to 7 days a week, without the need to interact with our booking software on a daily basis.
Important: Requests without completed payment details may not be dispatched. This helps protect our independent drivers’ time and ensures fair use of the platform.
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Neighborly Rideshare operates as a software-driven driver-matching platform that connects community members with qualified, independent rideshare drivers. While we do not provide transportation services ourselves, our appointment-based system reliably matches riders with available local drivers, supporting both convenience and community-centered mobility within the areas we serve.
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Neighborly Rideshare uses a time-based pricing model to calculate the rider’s cost for each trip. These platform rates apply to all ride requests unless a driver elects to offer a customized rate.
Simple, Transparent Pricing!
Morning Rate: 6 AM - 6 PM
$1.07 per minute
Evening Rate: 6 PM - 12 AM
$1.17 per minute
Overnight Rate: 12 AM - 6 AM
$1.27 per minute
Minimum Rate: 6 Minutes and Under
$6.42
minimum
Pricing is automatically calculated by the software based on the estimated ride duration using Google Maps.
Independent drivers who accept ride assignments through the platform agree to these standard rates unless they choose to provide an alternative offer.
Wait-Time, Late Cancellation, Same Day Reschedule, and No-Show Fees May Apply
Payments We Accept
We Accept All Major Credit and Debit Cards via:
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All payments for rides booked through the Neighborly Rideshare platform must be completed electronically through the app or system.
Cash is not accepted for platform-arranged trips.Cash tips are accepted.
Where We Connect Drivers and Riders
Below are the areas where ride requests can be made through our platform:
Towns Within ~15 Minutes of Bloomington-Normal:
• Downs
• Towanda
• Hudson
• Carlock
• Heyworth
• Lexington
• Danvers
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Neighborly Rideshare does not operate as a transportation provider in these towns.
Independent drivers using the platform may choose to accept ride requests to and from these locations.Requests outside Bloomington-Normal or the listed areas are not currently supported.
As our independent driver network grows, the areas where ride requests can be made may expand in the future. Stay tuned for updates!
FAQs
Where does Neighborly Rideshare provide service?
Neighborly Rideshare’s platform connects riders with independent drivers within Bloomington-Normal
Does Neighborly Rideshare travel to other outside cities and towns?
Ride requests outside the listed areas cannot currently be matched through our platform. Here’s the list:
Bloomington, Normal, Kappa, Hudson, Towanda, Downs, Heyworth, McLean, Sanford, Danvers, Lexington and Carlock,
How do I have the best experience with Neighborly Rideshare?
We highly recommend that customers be proactive with booking rides on our service. If you're booking for work, school, or appointments; Ride Later and Ride Weekly service is our most reliable and efficient services.
Does Neighborly Rideshare rent out vehicles?
Unfortunately not at this time.
Do you accept cash payments?
Neighborly Rideshare does not accept or process cash for platform-arranged trips. All payments must be completed electronically for security and compliance. Drivers are independent contractors and may conduct their own business outside the platform at their discretion.
Is Neighborly Rideshare safe?
All independent drivers undergo background screening and driving record checks before being approved to accept trips through the platform.
Customer Reviews
“I love riding with this Rideshare! The drivers are excellent and they always get you where you need to go on time. I am so glad we have this convenience in our town and no longer have to take Uber or Lyft! I would recommend Neighborly Rideshare to everyone and excited to see this company grow!”
“Great customer service! Always on time and very reliable. Very friendly. Doesn’t rush if you don’t come right out. You will always have a ride, especially if you book in advance.”
“Ever since it was started in January 2023, Neighborly Rideshare has shown to be one of the best rideshare companies around. My first ever ride with Tristan sealed the deal of never having to use Uber again. With nice service, a nice fleet of vehicles , smooth rides, and a warm welcome every time you get in the car, Neighborly Rideshare is my definite go-to! 10/10 no doubt trying again!”
Hour Of Operations
Online Booking Hours
Monday–Sunday
6 am–10 pm
Official Support Phone #
(833) 443-2863
Office Location
501 North Main Street Suite 7
Bloomington Illinois, 61701