The #1 Rated Rideshare Service in Bloomington-Normal Illinois
Please note:
Service is only available in Bloomington-Normal Illinois and some surrounding towns.
What is Neighborly Rideshare?
Neighborly Rideshare is an appointment-based rideshare service that blends traditional rideshare features with a unique, community-focused approach.
As a "localized" Transportation Network Company (TNC), our services are exclusively available within the city limits of the communities we serve.
We offer three main ride options:
Ride Later
(Formerly Standard)
Request a rideshare hours in advance same day or up to 48 hr (2-days max)! This advance service includes round trips and multi-stops (2 stops max).
Ride Now
(Formerly Standard)
Request a rideshare immediately !This on demand service includes round trips and multi-stops (2 stops max). Terms and condition
Ride Weekly
(Formerly Premium)
Request weekly subscription rides up to seven days a week, without the need to interact with our booking software on a daily basis.
How to Request
Via Phone
Give us a call at 833-443-2863.
To request a ride.
Important:
If a live agent is unavailable, please leave your ride request details in a voicemail. Our system will automatically transcribe your message and send it to our team, so we can schedule your ride as quickly as possible.
If you've already left a voicemail, there's no need to call again—this helps keep the phone lines clear for other riders.
Thank you for your patience and understanding!
Via Text
You can send us your ride request via text message, and one of our support agents will assist you promptly.
Important: To help speed up the process, please copy and paste the template below into your mobile device's text message app and fill in the details:
Name:
Ride Request Date and Time:
Pick-Up Location:
Stop Location (if needed):
Drop-Off Location:
Easy Pricing
Morning Rate
$1.05
Per GPS Minute
6 AM to 6 PM
Evening Rate
$1.15
Per GPS Minute
6 PM to 12 AM
Overnight Rate
$1.25
Per GPS Minute
12 AM to 6 AM
Minimum Rate
$6
Minimum
For Rides Under 6 Minutes
Pricing is based off the total duration (time) of your ride via Google Maps.
Wait-Time, Late Cancellation, Same Day Reschedule, and No-Show Fees May Apply
Payments We Accept
All Major Credit and Debit Cards
We do not accept cash for safety and security purposes
Where we provide service
Neighborly Rideshare provides services within Bloomington-Normal, IL and select surrounding towns located within 15 minutes of city limits.
Below is a list of the areas we currently serve:
Towns Within 15 Minutes of Bloomington-Normal:
Downs (Southeast) – ~10 minutes
Towanda (Northeast) – ~10 minutes
Hudson (North) – ~12 minutes
Carlock (West) – ~15 minutes
Heyworth (South) – ~15 minutes
Lexington (Northeast) – ~15 minutes
Danvers (West) – ~15 minutes
🚨 Important Note:
We do not operate within these towns but can provide rides to and from these locations.
Any ride requests outside of Bloomington-Normal and the listed surrounding areas will not be accepted at this time. As we expand our driver network, we may extend our service areas in the future. Stay tuned for updates! 🚗✨
FAQs
Where does Neighborly Rideshare provide service?
We mainly provide Rideshare services within Bloomington-Normal Illinois.
Does Neighborly Rideshare travel to other outside cities and towns?
We’re based out of Bloomington-Normal but also service a few surrounding towns:
Kappa, Hudson, Towanda, Downs, Heyworth, McLean, Sanford, Danvers, and Carlock,
How do I have the best experience with Neighborly Rideshare?
We highly recommend that customers be proactive with booking rides on our service. If you're booking for work, school, or appointments; our 48 Hour in Advance Rideshare Standard and Rideshare Premium service is our most reliable and efficient services.
Does Neighborly Rideshare rent out vehicles?
Nope.
Do you accept cash payments?
Due to the safety and security of our drivers, Neighborly Rideshare does not accept cash payments. We accept debit/credit cards, Apple Pay, and Cash app Pay via Square POS. Customers can make payments with their driver at the end of their ride.
Is Neighborly Rideshare safe?
Yes! All of our drivers go through an extensive vetting process and must be a resident of Bloomington-Normal for at least 2 years, and must pass a national & state background check.
Each of our vehicles are equipped with front, cabin, and rear facing cameras to document interactions.
Customer Reviews
“I love riding with this Rideshare! The drivers are excellent and they always get you where you need to go on time. I am so glad we have this convenience in our town and no longer have to take Uber or Lyft! I would recommend Neighborly Rideshare to everyone and excited to see this company grow!”
“Great customer service! Always on time and very reliable. Very friendly. Doesn’t rush if you don’t come right out. You will always have a ride, especially if you book in advance.”
“Ever since it was started in January 2023, Neighborly Rideshare has shown to be one of the best rideshare companies around. My first ever ride with Tristan sealed the deal of never having to use Uber again. With nice service, a nice fleet of vehicles , smooth rides, and a warm welcome every time you get in the car, Neighborly Rideshare is my definite go-to! 10/10 no doubt trying again!”
Hour Of Operations
Online Booking Hours
Monday–Friday
5 am–12 am
Saturday-Sunday
5:30 am-10 pm
Official Support Phone #
(833) 443-2863
Office Location
501 North Main Street Suite 7
Bloomington Illinois, 61701